Lead IT Administrator position, Diverse environment

■ Lead IT Administrator

■ Company Overview

Its a leading payment service provider of International digital commerce solutions that has been innovating online and offline payments not only for Japan but for globally.

■ Your Role and Responsibilities 

● Act as a main point of contact for everything related to corporate IT.
● Manage and maintain our identity provider system, ensuring secure user accounts, application and integration functionality with SAML and SSO.
● Administer and maintain the MDM system, overseeing a fleet of Windows,macOS, and Linux devices. 
○ Maintain automated device enrollment (ADE) between Apple Business Manager (ABM) and the MDM system.
○ Create, test, and maintain Windows provisioning packages to ensure smooth device deployments.
○ Develop and maintain MDM policies, ensuring they function as expected.
● Provide support to the cybersecurity team on tasks related to user account management, endpoint security and making sure they are patched for vulnerabilities
● Provide support for office connectivity, including troubleshooting devices and network issues.

■ Experience and Qualifications

● Experience managing identity provider systems and configuring SAML and SSO integrations.
● Proficiency in administering MDM systems for Windows, macOS, and Linux devices.
● Experience with Automated Device Enrollment (ADE) and Apple Business Manager (ABM) integrations.
● Knowledge of endpoint protection systems and policies (EDR).
● Ability to automate computer kitting processes.
● Strong problem-solving skills with a focus on root cause analysis and issue resolution.
● Excellent communication skills with the ability to document technical processes clearly and effectively.

■ Work Location

Tokyo, Japan

■ Languages

 Mandatory bilingual skills in Japanese and English, with proficiency in both written and spoken communication.

Details will be provided during the meeting.