Job Description

Policy Administration System Development Lead

Job Details

Job Title

Operations Full Stack Developer

Division

Operation Systems

Department

IT

Grade

JG22

Direct Report To

Tadashi Kishida

Indirect Report To

Job Purpose

The Policy Administration System Development Lead is responsible for overseeing the development, enhancement, and maintenance of the company’s existing policy administration system. This role plays a key part in ensuring the system supports business-as-usual(BAU) operations, regulatory compliance, and the introduction of new general insurance products. Working closely with business users, IT teams, and therd-party vendors, the lead ensures that system changes are delivered efficiently, meet business needs, and maintain high levels of system performance and reliability.

Job Responsibilities

Roles and Responsibilities:

• Lead and manage ongoing development activities for the existing policy administration system, including BAU enhancements, defect fixes, and technical upgrades
• Plan, coordinate, and deliver system changes required to support new product launches, regulatory compliance, and operational improvements.
• Collaborate with business stakeholders to gather and validate system requirements for enhancements and changes.
• Manage a team of business analysts, developers, testers, and vendor partners to execute the system development roadmap.
• Ensure system changes are well-documented and aligned with enterprise architecture and IT standards.
• Coordinate release management and deployment planning across business and IT functions.
• Monitor system performance and proactively identify areas for optimization and improvement.
• Provide leadership and technical guidance for issue resolution, root cause analysis, and incident management.

Accountabilities:

1. Change Delivery: Ensure all system changes (BAU, regulatory, and product-related) are delivered on time, within scope, and to agreed quality standards.
2. System Reliability: Maintain high availability, performance, and reliability of the policy administration system through robust change and incident management.
3. Stakeholder Engagement: Act as the key liaison between business, IT, and external vendors to ensure alignment and transparency in delivery.
4. Regulatory Compliance: Ensure timely and accurate implementation of regulatory changes as mandated by authorities or compliance functions.
5. Product Enablement: Support the business in launching new general insurance products by delivering required system configurations and enhancements.
6. Team Leadership: Lead and develop internal and external development teams, fostering a culture of accountability, agility, and continuous improvement.
7. Risk Management: Identify, manage, and mitigate risks related to system development, release, and operations.

Key Relationships

Internal Interactions
(Within the Organization)

• Business Partners and other IT members

External Interactions
(Outside the Organization)

• SI Implementation Partners

Required Skills and Experiences

Educational Qualification

• Bachelor of Science Degree – Computer Science or related field is preferred
• Project management certification is a plus
• Additional certifications related to insurance technology plat forms or enterprise architecture are advantageous

Specific Qualifications

• Speak Japanese and English

Total Experience

• 10+ years of overall experience in insurance, technology, or business transformation roles
• 5+ years of direct experience leading large-scale policy administration system implementation or transformations
• Successful end-to-end software design and implementation experience
• Good understanding of SDLC and should have experience in all the phases of SDLC
• Financial Service Industry – Should have a good understanding of critical Insurance processes or willing to learn insurance operations and business processes
• High level understanding of infrastructure, database management technologies, and networking.
  •  

Job Description

IBM MF Specialist is a senior role of PAS (Policy Admin Systems) team in Solution Delivery department. This role requires comprehensive technical skills to deliver the best fit solutions that contribute to business values. This role also needs to provide guidance and help to other development members including governance of vendor partners.

Job Details

Job Title

IBM MF Specialist

Division

PAS Systems

Department

Information Technology

Grade

21

Direct Report To

Fujinaga, Mitsutaka

Indirect Report To

TBC

Job Purpose

• Responsible for PAS developments including governance of vendors to deliver solutions

Job Responsibilities

• Responsible for PAS developments from end-to-end including support IT/ST/UAT as needed.
• Contribute to PAS transformation related to IT Modernization program in Japan.
• Provide guidance to other development team members as needed.
• Communicate and guide vendor development team to ensure the direction and delivery quality.

Key Relationships

Internal Interactions
(Within the Organization)

• Business Partners and other IT Leaders

External Interactions
(Outside the Organization)

• SI Implementation Partners

Required Skills and Experiences

Educational Qualification

• Bachelor of Science Degree – Computer Science or related field

Specific Qualifications

• Japanese language: N3 & above. English business fluency  

Total Experience

• Experience:
  - 8+ years IT delivery experience

- Tier 1 insurance carrier transformation experience, preferred
- Familiar with commonly used insurance system packages, preferred

• Insurance Knowledge:
  - Comprehensive knowledge of insurance product definition, rating engine, underwriting rules, regulatory reporting

• Technical Skills:
  - Knowledge of COBOL/Assembler/JCL/CICS/IMSDB/zOS Connect.

- Mastery in IBM mainframe platform environment setup

- Experience in integration of IBM mainframe and open systems

• Leadership:
  - Exhibits confidence in self and others; inspires and motivates others to perform well with excellent coaching skills.
• Collaboration:
  - Ability to operate and have credibility with business partners
  - Strong interpersonal skills and ability for productive collaboration across varying departments. Comfortable building relationships, internally and externally
• Passionate and mindset:
  - Self-motivated and self-sufficient with growth-mindset

- Comfortable in voicing his/her opinion and representing the viewpoints of others in a productive manner

- Ability to deal well with ambiguity, conflict and difficult situations, and ability to deal with change in a pro-active and positive manner

Job Description

Job Details

Job Title

Test Strategy & Execution Management Manager

Division

IT

Department

Solution Delivery

Grade

JG 21/22

Direct Report To

Matsumoto Tetsuaki

Indirect Report To

-

Job Purpose

• As a Test Strategy & Execution Management Manager at a leading foreign non-life insurance company in Japan, you will lead and manage comprehensive testing initiatives to ensure the quality and reliability of our insurance systems and applications.
• This role is critical to maintaining our competitive edge in the Japanese market by implementing innovative testing strategies, including the integration of generative AI technologies, while ensuring compliance with regulatory requirements and business objectives.
• You will be responsible for building and leading a high-performing testing team across multiple locations and coordinating effectively with offshore partners to deliver exceptional testing services.

Job Responsibilities

Team Leadership & Management:

• Lead and manage a team of 3-4 testing professionals located in Tokyo and Osaka, providing guidance, mentoring, and performance management
• Foster a collaborative and innovative team culture focused on continuous improvement and excellence in testing practices
• Conduct regular team meetings, performance reviews, and career development discussions

Vendor & Offshore Management:

• Manage and coordinate with India-based offshore vendors to optimize testing capabilities and cost-effectiveness
• Establish clear communication protocols, quality standards, and performance metrics for offshore partnerships
• Ensure knowledge transfer and maintain consistent testing standards across onshore and offshore teams

Strategic Planning & AI Integration:

• Develop and implement comprehensive test strategies leveraging generative AI technologies to enhance testing efficiency and effectiveness
• Research, evaluate, and deploy AI-powered testing tools and methodologies
• Create roadmaps for digital transformation in testing processes and automation

Financial & Contract Management:

• Manage budgets for testing activities, tools, and vendor contracts
• Negotiate and oversee contracts with external testing service providers
• Monitor and report on budget utilization and cost optimization initiatives

Operational Excellence:

• Ensure testing processes align with regulatory requirements specific to the Japanese insurance industry
• Collaborate with development teams, product managers, and business stakeholders to define testing requirements
• Implement and maintain testing frameworks, standards, and best practices

Key Relationships

Internal Interactions
(Within the Organization)

• Solution Delivery each Tower
• Delivery Quality Governance team
• IT finance team
• Service Delivery

External Interactions
(Outside the Organization)

• Partner vendors (Japan, India)

Required Skills and Experiences

Educational Qualification

• Bachelor's degree in Computer Science, Information Technology, or related field

Specific Qualifications

• Leadership Skills: Proven experience in managing cross-functional teams and offshore partnerships
• Bilingual Communication: Fluency in both Japanese and English (written and verbal)
• Technical Expertise: Deep understanding of software testing methodologies, automation frameworks, and quality assurance processes
• AI & Innovation: Knowledge of generative AI applications in software testing and quality assurance
• Insurance Industry Knowledge: Understanding of insurance business processes and regulatory requirements in Japan
• Project Management: Strong skills in budget management, contract negotiation, and vendor relationship management

Total Experience

• 8+ years of experience in software testing and quality assurance
• 5+ years of experience in team management and leadership roles
• 3+ years of experience in vendor management and offshore coordination
• Experience in the insurance or financial services industry (preferred)
• Proven track record of implementing innovative testing strategies and AI-powered solutions

Job Description

Job Details

Job Title

Lead Sourcing Specialist

Division

Japan

Department

GS&PS

Grade

GJG20

Direct Report To

Sourcing Category Lead

Indirect Report To

Job Purpose

Global Sourcing and Procurement Services is looking for a diverse team of talented people who support our culture of collaboration and innovation.

A key aspect of this role is building collaborative relationships with our internal business partners, as well as relationships with suppliers.

This position will actively manage multiple highly visible, time‐sensitive activities, effectively interfacing with mid‐level management, and efficiently ensuring the sourcing process is completed consistent with AIG’s policies and goals.

The Category Sourcing Manager will partner with Business Partners, contract managers and Legal teams, and serve as a trusted advisor to developing and executing category strategy, objectives, and plans; negotiate and complete key strategic deals, and drive aspects of complex strategic sourcing process for assigned categories.

Job Responsibilities

This position will conduct below with the support/guidance from Sourcing lead

• Support all aspects of the sourcing processes for assigned categories, including but not limited to supporting on contract negotiations of business and pricing terms and conditions, conducting RFx, work with the internal business partners to execute negotiations strategies, objectives, and plans.
• Support to standardized contracts, processes and systems, i.e., supplier selection criteria, supplier due diligence requirements, performance criteria, and management reporting.
• Perform cost benefit, financial analysis, identify and drive quality enhancement to continuous improvement initiatives.
• Manage relationships with suppliers for PO execution. Manage problems and schedule changes.
• Participate in cross functional sourcing project teams to develop AIG’s requirements for assigned category related services and to reach consensus on supplier selections. This includes working with team members and legal to draft necessary language to translate business needs into specific requirements for contract-related documents, e.g., Statements of Work (SOW), Letters of Authorization (LOAs), Requests for Proposals (RFPs), etc. for assigned categories.
• Establish strong relationships with business stakeholders.
• Apply sourcing policy, interface between supplier and business with respect to specifications and budgets and, maintain procurement ethics in accordance with AIG’s global policies.
• Assess supplier performance to ensure suppliers fulfill their contractual obligations and are delivering quality services to business stakeholders.

Key Relationships

Required Skills and Experiences

Educational Qualification

• Bachelor's Degree
• Business English skill both Writing and Speaking (TOEIC score 800+ is preferred)

Preferred Qualifications

• Advanced degree in related area, such as Contracts, Business or Supply Chain

Required Skills and Experiences

• 3+ years of experience in strategic sourcing in IT Category (category management, benchmarking, TCO (cost models), RFx, etc.) or have experiences in IT Department as IT Infrastructure related manager.
• Uses technical experience and analytical thinking
• Focused: quick learner, strategically prioritizes work, committed
• Ability to influence others with excellent written and verbal communication skills
• Self-motivated
• Excellent relationship management skills, as well as the ability to work collaboratively
• Extremely customer-focused, taking the time to understand the needs of the business
• Problem solver: analytical-minded, challenges existing processes, critical thinker
• Japanese fluency and Business level English

Job Description

Job Details

Job Title

Application Development Lead

Division

IT

Department

Solution Delivery

Grade

JG 21

Direct Report To

Matsumoto Tetsuaki

Indirect Report To

-

Job Purpose

• Lead the development and management of critical applications including Data Warehouse (DWH), customer data management, contract inquiry data management, and agent data provisioning systems.
• As an Application Development Lead, you will be responsible for overseeing the development lifecycle of applications that support our insurance business operations, with a primary focus on agent data provisioning and contract inquiry data management applications.
• Drive the adoption of generative AI technologies in development processes to enhance productivity and code quality while ensuring robust, scalable, and secure application solutions.

Job Responsibilities

Application Development Leadership:

• Lead the development and management of contract inquiry data, and agent data provisioning applications mainly

• Oversee the complete application development lifecycle from requirements gathering to deployment and maintenance

• Ensure applications meet business requirements, performance standards, and regulatory compliance

Team Collaboration & Project Management:

• Work effectively in a multi-project environment, managing multiple concurrent development initiatives

• Collaborate with cross-functional teams including system architects, quality assurance and system operation teams

• Coordinate project timelines, deliverables, and resource allocation across multiple development streams

Partner vendor Management:

• Manage relationships with India-based offshore development vendors (The onsite contact is bilingual)

• Coordinate development activities, quality standards, and deliverables with offshore teams

• Provide technical guidance and ensure knowledge transfer progression between onshore and offshore teams

Technology Innovation & AI Integration:

• Implement generative AI tools such as Claude Code and GitHub Copilot to enhance development productivity

• Research and evaluate new technologies and development methodologies

• Promote best practices in AI-assisted development while maintaining code quality and security standards

Technical Development:

• Utilize expertise in Java, COBOL, and/or SQL for application development and system integration

• Design and implement robust data management solutions for customer and contract information

Key Relationships

Internal Interactions
(Within the Organization)

• Business dept, Data Analysis Teams
• System Architecture, System Operation and Infrastructure Teams
• Quality Assurance and Testing Teams

External Interactions
(Outside the Organization)

• Partner vendors that has India office

Required Skills and Experiences

Educational Qualification

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field

Specific Qualifications

Specific Qualifications:

• Language Skills: Proficiency in Japanese (required), English proficiency is highly preferred but not mandatory

• Technical Expertise: Proficiency in at least one of Java, COBOL, or SQL with strong understanding of database management

• AI Tools Knowledge: Experience or familiarity with generative AI development tools such as Claude Code and GitHub Copilot (preferred)

• Project Management: Experience working in multi-project environments with ability to manage concurrent development initiatives

• Vendor Management: Ability to coordinate with offshore development teams and manage vendor relationships

• Data Management: Understanding of data warehouse concepts, customer data management, and system integration

Total Experience

• 5+ years of experience in application development and system management
• 3+ years of experience in team leadership or project lead roles
• Experience with data warehouse, customer management systems, or insurance-related applications (preferred)
• Experience in multi-project environments and concurrent project management
• Experience with offshore development coordination