• Use your on-call shift to prevent incidents from happening.

• Document actions taken, so your findings turn into repeatable actions–and then into automation.

• Design, build and maintain core infrastructure pieces that enable to support hundreds of thousands of concurrent users.

• Debug production issues across services and levels of the stack.

• Mentor Interns and Intermediate SREs in all areas and other SRE in their area of deep knowledge.

• Contribute improvements to the codebase to resolve issues

• Identify significant projects that result in substantial cost savings or revenue

• Identify changes for the product architecture from the reliability, performance and availability perspective with a data driven approach.

• Proactively plan for efficiency and capacity to set clear requirements and reduce system resources usage to make the company assets cheaper to run for all our customers.

• Identify parts of the system that do not scale, apply immediate palliative measures and drive long term resolution of these incidents.

• Identify Service Level Indicators (SLIs) that will align the team to meet the availability and latency objectives.

• Know a domain really well and radiate that knowledge through recorded demos, discussions in DNA meetings, or Incident Reviews

• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that can prevent the incident from ever happening again.

• Set example for team of SREs with positive and inclusive leadership and discussion on work.

• Be able to de-escalate conflicts inside the team