Job Description

Career Opportunity for a Senior Manager QA  in Japan!

■ Senior Manager QA  

■ Company Overview

An e-commerce, fintech, digital content and communications company with more than 30,000 employees, and operations in 30 countries and regions.

■ Your Role and Responsibilities 

●We are not just looking for someone to 'manage testing', we are seeking a leader who can maximize business growth through technical innovation, such as driving test automation using AI and elevating the engineering capabilities of the entire organization.

●We are currently in a pivotal phase of redefining what QA means. Together with our 120 team members, let’s build world-class quality assurance.

You will lead a global team of about 120 people (mostly full-time employees) with many nationalities and backgrounds.

As a “manager of managers” leading about 10 managers, you will have these broad responsibilities:

- Create and execute org strategy:

Formulating mid- to long-term QA roadmaps and optimizing resources for an organization of 120 members

- People management:

Develop and grow managers (mentoring/coaching) and build the next generation of leaders

- Driving AI-powered QA:

Introduce AI tools and the latest automation tech to teams, and lead QA process efficiency improvements

- Stakeholder management:

Aligned QA strategies with business requirements through close collaboration with development leadership

- Global Governance:

Cultivating a unified culture across cross-border teams (Japan/China) and establishing global QA standards

●Managers and QA leads who have experience leading QA organizations at global tech companies

●Test engineers who used to manage large projects at SI/system integrator companies and then moved into Agile/DevOps ways of working

●Specialists with deep expertise in test automation and SDET (Software Engineer in Test), who have improved and transformed organizations through technology

Development Tools

- Test automation: Playwright, Appium

- CI/CD: Jenkins

- AI/tools: AI an internally built test management tool

- Collaboration: Jira, Confluence

■ Experience and Qualifications

●Large-team management experience: Experience managing a team of 20+ people, or 5+ years of experience managing managers (a “manager of managers” role)

●Global communication: Business-level communication skills in English 

●Change management: A track record of improving and transforming an organization by not sticking to old processes and by adopting new technologies (like AI) and new ways of working

■ Additional Preferred Qualifications
●Experience doing QA for a large e-commerce or travel service

●Experience in architecting test automation frameworks from scratch, as well as driving large-scale modernization of existing systems

●Deep QA expertise: 10+ years of experience creating and running QA strategies based on software testing theory (like ISTQB)

●At least 6 years of experience in system test management, including planning, test design, test implementation, and quality assessment for both manual and automated system tests

●At least 5 years of experience leading multiple projects simultaneously in QA or development

●Business level communication in Japanese

■ Good Reasons to Join

● Hybrid position in Japan

● Work with International team members

■ Work Location

Tokyo, Japan

Details will be provided during the meeting.