Job Description

Japan Head of Technical Product Support｜Global Top Med-Tech Company

■ 職種
 Japan Head of Technical Product Support

■ 会社概要
・Global Top Med-Tech Company

■ 職務内容
（雇入れ直後）

Job Description

1. Quality/Safety: Demonstrate an understanding of the application of the Quality Policy through daily activities.

2. Maintain vigilance to ensure adherence to the Quality Policy and system procedures by promptly reporting non-compliance issues to management.

3. Safety: Work in a safe and environmentally responsible manner.

4. Technical Knowledge: Develop and apply operations/ product/ process knowledge to areas of support. Use sound judgment, appropriate scientific methods, and thorough data analysis.

5. Accurately documents work.

6. Planning/Project Management: Conceive, plan, design, execute, and document projects/activities efficiently and in conformance with applicable OPs.

7. Patient Focus: Anticipates, identifies, and resolves internal and external customer issues through an understanding of processes, product performance, and clinical utility.

8. Communication/Leadership: Demonstrates effective verbal and written communication skills within and outside the immediate area.

9. Shares and enhances own knowledge by mentoring and training others.

10. Business Focus/Alignment: Demonstrates fiscal responsibility through actionable recommendations and accomplishments such as maintaining product availability and improvements in product sustainability.

11. Align resources with strategic business priorities.

12.Translates organizational goals into team goals and establishes systems to meet goals.

13. Identifies personal and professional development objectives and plans to achieve them.

14. Accountable for a product or product family, delivery technology(s), and/or processes at one or more sites.

15. Provide any needed support to Operations and Quality.

16. Accountable for budget performance within the area. Plans and manages budget and updates recommends plans to resolve resource and financial gaps. Projects, explains, and resolves variances.

17. Cultivates relationships with internal and external customers and develops strong networks throughout the company and industry.

18. Makes timely scientific, operational, and business decisions.

19. Appropriately elevates high-risk decisions. Ensures effective GMP/ISO practices within the team.

（変更の範囲）会社の定める業務

■ 応募資格

Work Experience or Professional Background:

- In a bioengineering/pharmaceutical-related discipline and a minimum of 10 years of management experience in a related technical field

- Major in biomedicine and at least 10 years of management experience in related technical fields

Education Background:

Master's Degree in Science, bio-engineering, and medical field

Others: Product issue Trouble shooting experience is required.

Familiar with products, regulations, and processes 

Language

Japanese and English business level

■ 就業場所
（雇入れ直後）千葉県松戸市（関東圏内の方も家賃サポートあります）
（変更の範囲）会社の定める場所
 

■ 給与
・ご経験により優遇