Hiring Product Operations Manager in Japan

■ Product Operations Manager

■ Company Overview

This is a leading cross-border payment gateway for Japan. We help thousands of merchants by providing them with the payment infrastructure they need through developer-friendly API’s to integrations on popular platforms.

■ Your Role and Responsibilities 

● Discovering operational obstacles through dialogue with departments involved in operations

● Propose and obtain consensus from internal stakeholders on feature development and operational processes for future stable operations.

● Communicate with engineers through meetings and documentation of features to be developed to ensure smooth completion of development. 

● Implement new operational processes through documentation of operational processes and training of employees.

■ Experience and Qualifications

● Experience working in a SaaS operating company with a modern product development organization

● In-depth knowledge of software development technologies

● High level of written and direct communication skills to facilitate decision making among diverse stakeholders

● Problem-solving skills to find appropriate solutions to various problems, including conflicts and trade-offs

■ Work Location

Tokyo, Japan

Details will be provided during the meeting.