NIHON SERVIER Co., LTD.: 5F Hongo MK Bldg., 1-28-34 Hongo, Bunkyo-ku, Tokyo,113-0033

TEL: +81-3-5842-7111 FAX: +81-3-5842-7116 https://nihonservier.co.jp

NIHON SERVIER CO., LTD.

NIHON SERVIER CO., LTD.

POSITION DESCRIPTION

Position Title and Department: Field Force Excellence Lead

Reporting To: Performance Manager

Creation Date: Mar 2026

About Servier

Servier Group is a French pharmaceutical company that provides innovative therapies to

millions of patients across 150 countries, with the support of 22,000 employees. We proudly

hold the title of "Best Place to Work," embodying innovation and independence. Our goal

is to leave a world for future generations where quality healthcare is accessible to

everyone.

Entirely independent, Servier reinvests 25% of its total turnover (excluding generics) in

Research and Development, a driver of innovation. The priority objective is to reach a

profit allowing Servier to maintain this level of investment guaranteeing innovation,

independence and future sustainability.

Servier focuses on five therapeutic areas of research: cancers, cardiovascular diseases,

diabetes, immuno-inflammatory diseases and neuropsychiatric diseases. Currently, Servier

has more than 39 clinical programs including 17 new molecular entities at different stages

of clinical development.

All employees are driven by shared values and guided by a common vision, sharing a

passion for entrepreneurship, and committed to therapeutic progress to serve patient

needs.

Values of the Group are the following:

NIHON SERVIER Co., LTD.: 5F Hongo MK Bldg., 1-28-34 Hongo, Bunkyo-ku, Tokyo,113-0033 TEL: +81-3-5842-7111 FAX: +81-3-5842-7116 https://nihonservier.co.jp

MAIN FOCUS AND MISSION:

As a Field Force Effectiveness (FFE) lead, this role play a central role in shaping how our field

force engages with healthcare professionals. This is a highly strategic position where your

insights and initiatives directly influence commercial performance, customer engagement

excellence, and long‑term business growth.

This role drives the productivity of field force organization by combining data‑driven analysis

with practical, field‑oriented execution. From CRM advancement and KPI design to

targeting strategy, territory optimization, and process innovation, this role helps to build a

stronger, smarter, and more agile field force organization.

In this role, he/she will partner closely with Sales, Marketing, Medical, and Business Excellence

teams - working at the heart of cross‑functional collaboration in FFE area. He/she will have

the opportunity to introduce new ideas, elevate operational excellence, and empower the

field force with the tools and clarity they need to succeed.

KEY RESPONSIBILITIES :

（1）Sales Target Setting

• Designing logic for sales targets at facility and MR levels

• Reaching alignment with Head of Sales on target and explaining to the sales team

（2）Field Analysis and operational strategy development

• Segmentation & Targeting design and set customer segment & priority

• Territory alignment and analysis of field force resource allocation

• KPI design, activity analysis as Details/Call, Customer coverage, or quality of details

and monitoring

• Lead development of Bonus and sales incentive scheme

（3）CRM enablement

• CRM operations, user support and optimization collaborating with global stakeholders.

• Data quality management, master data management, and operational rules

development by collaborating Business Intelligence and Data Lead

• Enabling CRM utilization in connection with Omnichannel strategy

（4）BI & Data analysis

• Capture business needs for Dashboard development (Power BI)

• Analysis of field force activity by utilizing CRM in connection with secondary data

• Preparing analytical reports to provide decision making aligned with sales strategies

NIHON SERVIER Co., LTD.: 5F Hongo MK Bldg., 1-28-34 Hongo, Bunkyo-ku, Tokyo,113-0033 TEL: +81-3-5842-7111 FAX: +81-3-5842-7116 https://nihonservier.co.jp

QUALIFICATIONS:

o Education: Bachelor’s degree, preferred in Business administration. A master’s degree is

also preferred.

o Experience: Minimum of 5 years of experience in SFE / Sales planning / Sales operation in

pharmaceutical industry

SKILLS AND COMPETENCIES:

o Strong understanding on Field force Performance analysis.

o Understanding in BI tools such as Tableau, Power BI, or similar.

o Experience in utilizing secondary data in pharma (IQVAI, MDV, CancerMpact, Impact

Track)

o Excellent analytical and problem-solving skills.

o Strong communication and interpersonal skills.

o English: A strong advantage for communicating with regional stakeholders / link with HQ.

KEY COMPETENCIES:

o Open-minded, with a willingness to accept diverse ideas and perspectives

o Self-starter and proactive information sharing, ensuring timely and constructive

communication with stakeholders

o Transparent and effective communications, fostering trust and clarity across teams

o Strong communication skills, with the ability to work effectively within cross functional

teams.

o Analytical Thinking with strong ability to analyze complex data and provide actionable

insights.

o Self-Management with the ability to work independently and manage one's own time and

tasks efficiently.

Legal Specialist

MAIN FOCUS AND MISSION: Management of local Legal matters. Reporting directly to the Head of Legal and Compliance of Nihon Servier Co., Ltd. ROLE & RESPONSIBILITIES: Under the instruction of the Head of Legal and Compliance:

• Consultation on various legal issues and solution proposal (including legal consultation of the business schemes, seal management)

• Contract review (Japanese and English) • Engagement and supervision of tasks outsourced to external law

firms, appropriate collaboration with external law firms. • Litigation handling together with external law firms (Note: the Legal

Manager will not represent Nihon Servier in the litigation cases), other legal support in dispute resolutions

• Corporate secretary matters (including shareholders' meetings, corporate registration updates) with support from external professionals (e.g. law firm, judicial scrivener)

• Planning, establishing and execution of internal business processes related to Legal (including contract management)

• Development of various internal regulations (including the introduction of Global regulations, etc.)

• Provision of training on Legal matters YOUR PROFILE: Legal professional Hard skills/ Expertise:

• Ideally + 3 years’ experience in international Pharma company located in Japan

• Ideally, legal qualification in Japan, US, UK or other country • Ideally, + 1 year’s experience in an established law firm • High analytical skills • High drafting skills

• Japanese mother tongue • Good level of in English (fluent enough to review/amend contracts in

English)

Soft skills:

• Good communicator and team player • Willingness to learn ancillary topics including pharma compliance

matters • Flexibility, clear thinking, broad view point, high integrity

Whatever your area of expertise, your work within the Servier Group helps

advance therapeutic progress for the benefit of patients. You will be part of

teams recognized for their scientific excellence and reach your full potential in a

professional environment that encourages you to develop yourself. Tailor-made

onboarding journeys, mobility opportunities, quality trainings, responsible

management, team spirit... All this and more in a workplace focused on your

well-being.

At Servier, we are committed to therapeutic progress to serve patient needs.

We put the diversity of our employees as a source of richness for the fulfillment

of this vocation.